How it works
It's a very simple process - How to order your bespoke glasses or sunglasses.
1 - Style
Choose a shape, colour and finish or we can create a custom design just for you. Place your order online or make an appointment with our concierge to design your frame in-store, at home or at work.
2 - Design
We will 3D scan your face calculating 30 different facial measurements to build a perfect fitting 3D model of your bespoke glasses. If you can't make it to our store, we can build a virtual image of your face using photographs.
3 - 3D Printed Prototype
We will 3D print a full size prototype for you to try at home, work or at our store. Simply send us two pictures (one face on and one side on) wearing the prototype so we can ensure the perfect size and fit. We can make as many changes and additional prototypes as necessary.
4 - Craftsmanship
Your bespoke glasses will be handmade in England by skilled artisans with decades of experience. We only use the finest Italian acetates and naturally sourced Buffalo horn. Your bespoke eyewear will normally be handmade in about 3 to 6 weeks.
We source the finest and most unusual colours and styles from the highest quality Italian acetate. It is a light weight, strong material that is traditionally used for the production of glasses frames.
Buffalo horn glasses
Only one small section of a buffalo horn's natural structures will prove to have the fine colouring, impeccable aesthetic structure and exquisite lustre required to make a pair of bespoke buffalo horn frames. Each horn plate we select is unique, it's precise colour and patterning impossible to replicate for a truly one-of-a-kind pair of glasses.
Our bespoke wooden glasses are handmade in England by master carpenters. They look and feel like a normal frame but up close you can see they are made from high quality laminated wood which is as tough as horn but with a unique look and feel. All our wood is from sustainable, environmentally friendly sources.
Buy bespoke glasses, handmade in England
Of all your most cherished accessories – your watch, smartphone, even your jewellery – your glasses are perhaps the most personal of all. The requirement to both enhance your vision, and fit and flatter your features means that, when it comes to eyewear, a one-size-fits-all approach will never do. So imagine the pleasure of having a pair of glasses created especially for you, a frame designed to your exact specifications, calibrated to your precise facial measurements, and customised with individual details that you have selected.
As one of your most noticeable items of dress, your eyewear should create an elegant first impression that suits you perfectly and truly reflects your personal style – so why not ask for exactly what you want?
Our bespoke glasses service
As the leading specialist in handmade glasses and sunglasses for independent eyewear brands, our bespoke glasses and sunglasses service allows customers to commission any shape of frame, which will then be precision-made for a perfect fit. Our eyewear experts will guide you through the process of selecting and refining a design that complements your features and feels easy and comfortable to wear – and the final frame will not be produced until you are 100 percent happy with your choice.
For your eyes only
We 3D scan your face and take more than 30 facial measurements to create the perfect fit, if you can't make it to one of our stores, we can build a virtual image using photographs. We then produce a full size prototype for you to try on, to ensure that the look and feel are exactly what you had in mind. Only when you are absolutely happy will we create the finished product, using the highest quality Italian acetate, luxury buffalo horn, wood or even 3D printed carbon fibre.
We can work from a photograph, an existing frame, a drawing or description or if you’re not sure what would suit you best, we have a library of sample shapes for you to choose from. We can help you choose the most flattering shape and will work with you on the final design to create something you truly love.
If you have a particular frame in mind, but want to make modifications that will better suit you and your personal style, we will be happy to work with you until you are satisfied with the end result. Or, if your favourite glasses need replacing but are no longer available, we can make you a similar pair.
We use the most advanced CAD (computer-aided design) technology to make a virtual model of your features, which allows us to produce a precise fit and adjust the design as necessary. CAD also ensures that our prototypes give a full and accurate representation of your design in progress, so you can effectively try your frames on and request changes before the final version is completed.
If you are unable to visit our London store, our bespoke eyewear service is also available remotely – we can take the measurements of your existing glasses as a guide and use photographs of you wearing your prototype to adjust the size and fit. Depending on your location, it may also be possible for us to visit you at home or at work.
Handmade to impeccable standards
Your bespoke acetate frames will be handmade in England by our skilled craftsmen, using the finest materials and components. Our acetate is supplied by renowned Italian manufacturer Mazzucchelli, widely considered the best in the business. Both strong and easy to shape, acetate is ideal for eyewear and, as it’s also a natural product (derived from wood pulp and cotton), it is eco-friendly and hypoallergenic. We have a range of more than 30 colour samples for you to view, but if you can’t find the shade you require we will do our best to source it for you. Our acetate frames are available in a high-gloss or modern matt finish and can be further personalised with pins, a selection of German-made hinges and, of course, your name printed on the inside.
Bespoke Buffalo horn glasses
Horn frames are entirely handmade - a highly specialised process that requires many years of experience to perfect. Robust but extremely lightweight, horn is a stunning material with unique natural colouring and a beautiful lustre that is impossible to replicate – no two pairs of horn glasses are alike. If cared for properly, horn frames will continue to look as good as new for many decades and their timeless style will never date.
It usually takes about 3 to 5 weeks to produce our handmade acetate, wood or buffalo horn bespoke glasses and sunglasses.
Our outstanding customer service
As part of the Eyewear Concierge service, we offer complimentary yearly reconditioning for any glasses bought from us. We will strip the frame down to its basic components, remove the lenses, treat and polish the frames, replace any parts as necessary, and put everything back together. We also provide a repair service and are able to fix most problems – so your bespoke handmade glasses will be extremely well looked after.
In an era in which celebrities display designer outfits on Instagram and vloggers share their extravagant shopping hauls on YouTube, true luxury and exclusivity are rarer than ever. Bespoke items that are truly one of a kind, designed in collaboration with a discerning client and handmade with exceptional craftsmanship, have set new standards of genuine indulgence. Eyewear Concierge is committed to providing our clients with a stress-free and enjoyable experience – and an exceptional and satisfying pair of bespoke glasses.